Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect information to provide better services to all our users. The types of personal information we collect depends on how you use our services. This may include:

  • Personal Identifiable Information: Name, email address, phone number, shipping address, billing information when you make a purchase or register an account.
  • Demographic Information: Age, gender, preferences, interests, and other personal characteristics.
  • Usage Data: Information about how you engage with our website, such as IP address, browser type, pages visited, time spent on pages, and referring URLs.
  • Device Information: Information about the device you use to access our services, including hardware model, operating system, unique device identifiers, and mobile network information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  1. To process your orders and manage your account.
  2. To improve and personalize your experience on our website.
  3. To communicate with you about products, services, offers, and promotions.
  4. To analyze website usage and trends to enhance our services.
  5. To detect, prevent, and address technical issues or fraudulent activities.
  6. To comply with legal obligations and enforce our terms and conditions.

3. Information Sharing and Disclosure

Pelagic Cycles does not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These providers are obligated to protect your information.
  • Legal Requirements: When required by law or in response to valid legal requests, such as subpoenas or court orders.
  • Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using SSL encryption for data transmission and storing data in secure, access-controlled environments. Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Choices and Rights

You have certain rights regarding your personal information:

  • Access and Correction: You can review and update your account information by logging into your profile.
  • Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
  • Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

7. Children's Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal identifiable information from children under 13. If we become aware that we have collected personally identifiable information from a child under the age of 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. The date of the last revision will be indicated at the top of the policy.

Last updated: October 26, 2023

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Pelagic Cycles
382 W. Harbor Drive, Suite 210, San Diego, CA 92101, USA
Phone: (619) 780-1542
Email: info@pelagiccycles.com